Privacy Policy
Last updated: March 2, 2026
Sophia Atelier (“we”, “us”) respects your privacy. This Privacy Policy explains how Sophia Clasic SRL collects, uses, and protects personal data when you visit or shop on sophiaatelier.com (the “Site”).
By using the Site, you agree to this Privacy Policy.
1) Who We Are (Data Controller)
Company: Sophia Clasic SRL
Website: sophiaatelier.com
Contact: hello@sophiaatelier.com
2) What Data We Collect
We may collect the following categories of information:
Identity & contact details: name, email, phone number, billing/shipping address.
Order and payment details: items purchased, order history, invoices; payment is processed by our payment providers (we typically do not store full card details).
Account data (if you create an account): login information and preferences.
Customer support: messages you send us, requests, complaints.
Technical & usage data: IP address, device/browser data, pages viewed, cookies and similar technologies.
3) How We Use Your Data
We use your information to:
process and deliver your orders, handle returns/refunds where applicable
provide customer support and communicate with you about your orders
operate, secure, and improve the Site (fraud prevention, troubleshooting, analytics)
comply with legal obligations (tax, accounting, consumer protection)
send marketing emails only if you opted in, and you can unsubscribe anytime
4) Legal Bases (GDPR)
Where applicable, we process data based on:
contract (to fulfill your order)
legal obligation (e.g., accounting/tax)
legitimate interests (site security, fraud prevention, improving the Site)
consent (e.g., marketing cookies, newsletter—when required)
5) Who We Share Data With
We share personal data only when necessary, such as with:
payment providers (to process payments)
delivery/courier partners (to ship orders)
IT/hosting and analytics providers (to run and understand the Site)
accounting/legal authorities (when required by law)
We do not sell your personal data.
6) International Transfers
If any of our service providers are located outside the EEA, we use appropriate safeguards (such as contractual protections) where required.
7) Cookies
We use cookies and similar technologies to run the Site, remember preferences, and understand usage. Where required, you can manage cookie preferences via the cookie banner/settings on the Site.
8) How Long We Keep Data
We keep personal data only as long as needed for the purposes above, including legal retention requirements (e.g., invoices and accounting records).
9) Your Rights
Depending on your location (including under GDPR), you may have the right to:
access your data
correct inaccurate data
request deletion (where applicable)
restrict or object to certain processing
data portability
withdraw consent (for consent-based processing)
lodge a complaint with your local data protection authority
To exercise your rights, contact hello@sophiaatelier.com.
10) Security
We use reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure, but we work to reduce risks.
11) Changes to This Policy
We may update this policy from time to time. The updated version will be posted on the Site with a new “Last updated” date.
12) Contact
For privacy questions or requests: hello@sophiaatelier.com
Sophia Clasic SRL