Terms of use

Terms of Use — Sophia Atelier (Sophia Clasic SRL)

Welcome to Sophia Atelier. We’re happy you’re here. Please enjoy browsing and shopping on sophiaatelier.com, and kindly follow these Terms of Use (our “house rules”).

By accessing or using our website, you agree to these Terms. If you do not agree, please do not use the website.

Accepting These Terms
Other Documents We Reference
Privacy
Your Account
Your Content
Using Our Website and Services
Orders, Payments, and Delivery
Termination and Suspension
Disclaimers and Limitation of Liability
Indemnification
Disputes With Other Users
Dispute Resolution and Governing Law
Changes to These Terms
Other Legal Points
Contact Information

1. Accepting These Terms

These Terms of Use (“Terms”) are a legally binding agreement between you and Sophia Clasic SRL (“Sophia Atelier”, “we”, “us”, or “our”).

They explain your rights and responsibilities when you use sophiaatelier.com, including any features, content, services, or tools offered through the site (together, the “Services”).

You accept these Terms by:

visiting or browsing the website, or
creating an account, placing an order, or otherwise using any part of the Services.

2. Other Documents We Reference

These Terms should be read together with any additional policies or documents we publish on the website, which may include (where applicable):

our Privacy Policy
our Cookie Policy
our Shipping / Delivery Policy
our Returns & Refunds Policy
any product-specific terms, care instructions, or notices shown at checkout

When referenced, these documents form part of these Terms.

3. Privacy

Your privacy matters to us. Our Privacy Policy explains how we collect, use, and share personal data when you use the Services.

By using sophiaatelier.com, you acknowledge that we may process your personal data in line with our Privacy Policy and applicable law.

4. Your Account

Some features may require an account.

By creating or using an account, you agree that:

Minimum age. You must be at least 18 years old (or the legal age in your country) to create an account and place orders.
Accurate information. You will provide correct, up-to-date information and won’t impersonate someone else.
Account security. You are responsible for maintaining the confidentiality of your login details and for all activity under your account.
One person, one account (where reasonable). We may limit or refuse accounts that appear fraudulent, automated, or abusive.

We may suspend or close accounts where we reasonably believe these Terms are being violated.

5. Your Content

“Your Content” means any content you submit to us or publish through the Services, such as reviews, comments, uploaded images, messages, or other materials.

A. You are responsible for Your Content

You confirm that:

you own Your Content or have permission to use it, and
Your Content does not violate any law, third-party rights, or these Terms.

B. Permission to use Your Content

If you post or send content to us through the Services, you grant Sophia Atelier a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and adapt that content as needed to operate, improve, and promote the Services (for example, displaying reviews or sharing product feedback), unless prohibited by law.

C. Content we do not allow

You agree not to post or submit content that is unlawful, abusive, threatening, discriminatory, defamatory, misleading, or otherwise inappropriate.

6. Using Our Website and Services

We grant you a limited, non-exclusive, non-transferable, revocable right to use the Services for personal, lawful purposes, subject to these Terms.

You agree not to:

break any applicable law while using the Services
attempt to gain unauthorized access to the site, accounts, or systems
interfere with site security or performance (including introducing malware)
scrape, crawl, reverse engineer, or copy substantial parts of the website without our permission
misuse our brand, trademarks, or content

All website content (text, images, design, logos, product photos, graphics, etc.) belongs to Sophia Atelier or its licensors and is protected by intellectual property laws, unless stated otherwise.

7. Orders, Payments, and Delivery

If you purchase from us, you agree that:

Product info. We try to describe products accurately, but slight variations (including color differences due to screens, handmade variation, or natural materials) may occur.
Pricing. Prices and availability may change at any time. If an obvious pricing error occurs, we may cancel the order and refund you.
Payment. Orders are confirmed only after successful payment (unless we explicitly agree otherwise).
Delivery. Delivery times are estimates unless expressly stated as guaranteed. Delays may occur due to carriers or events outside our control.
Returns/Refunds. Returns and refunds (if available) are governed by our Returns & Refunds Policy and applicable consumer laws.

(You can tailor this section to match your exact checkout flow, delivery regions, and return rules.)

8. Termination and Suspension

You may stop using the Services at any time.

We may suspend or terminate access to the Services (including accounts) if we reasonably believe:

you violated these Terms or any referenced policies,
your activity is fraudulent, abusive, or harmful, or
we must do so to comply with legal obligations.

We may also modify, suspend, or discontinue any part of the Services at any time.

9. Disclaimers and Limitation of Liability

A. Disclaimers

To the fullest extent permitted by law, the Services are provided “as is” and “as available”. We do not guarantee that:

the website will be uninterrupted, error-free, or secure at all times, or
any content will be accurate, complete, or current at all times.

B. Limitation of liability

To the fullest extent permitted by law, Sophia Clasic SRL will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data, arising out of or related to your use of (or inability to use) the Services.

Where liability cannot be excluded, our liability will be limited to the minimum extent permitted by law and (where applicable) to the amount you paid us for the relevant order giving rise to the claim.

Nothing in these Terms limits liability where it cannot be limited under applicable law (for example, certain consumer rights, or liability for intent or gross negligence where prohibited to exclude).

10. Indemnification

If your actions or Your Content cause us to face claims, damages, losses, or expenses (including reasonable legal fees), you agree to indemnify and hold Sophia Atelier (Sophia Clasic SRL) harmless, to the extent permitted by law.

11. Disputes With Other Users

If the Services allow user interactions (such as reviews or comments), you are responsible for your interactions. We are not obligated to mediate disputes between users, but may remove content or take action where appropriate.

12. Dispute Resolution and Governing Law

We encourage you to contact us first to resolve issues informally.

Unless mandatory consumer protection laws in your country require otherwise:

these Terms are governed by the laws applicable in the jurisdiction where Sophia Clasic SRL is established, and
disputes will be resolved by the competent courts of that jurisdiction.

13. Changes to These Terms

We may update these Terms from time to time. If changes are material, we will post the updated Terms on the website and update the “Last updated” date.

By continuing to use the Services after changes become effective, you agree to the revised Terms.

14. Other Legal Points

If any part of these Terms is held invalid or unenforceable, the rest remains in effect.
Our failure to enforce a provision is not a waiver of our right to enforce it later.
You may not transfer your rights under these Terms without our consent. We may transfer our rights as part of a business reorganization, sale, or similar event.

15. Contact Information

For questions about these Terms, contact us at: hello@sophiaatelier.com
Company: Sophia Clasic SRL
Website: sophiaatelier.com